See below for video of Sen. Tim Kaine speaking this morning about the U.S. Postal Service Inspector General’s on the Richmond Regional Processing and Distribution Center in Sandston. As Sen. Kaine’s office explains, “the report was released [Monday] following an audit of the facility. Kaine has been pushing USPS to address mail delivery and distribution issues in the greater Richmond region.” This morning, Sen. Kaine said that he’s now had a chance to review a lot of the report, and that:
“It’s clear that Virginians have been getting very poor service from the Postal Service, particularly in the aftermath of this ‘process reform improvement’ and the creation of this Richmond distribution center. This center was touted as kind of the new wave of the Postal Service, it was going to be more efficient, and also lead to better customer service, but in fact the opposite has been true. And Virginia has been ranked among the poorest in terms of delivery times, lost mail, etc. in the last few months…beginning in the fall of last year, the customer service complaints, particularly in and around Richmond, really skyrocketed, and really was troubling…The thing that was really the last straw for me was a bunch of veterans who had been getting treatment at the V.A. who had given colon cancer screening samples, the samples were mailed to the lab, and because of delays, the samples by the time they got to the lab were not good, people had to resubmit samples. This is no way to treat veterans who are waiting on potentially very tough news about their medical conditions…”
On a related note, how on earth is Louis DeJoy *still* U.S. Postmaster General? Ugh.
Sign up for the Blue Virginia weekly newsletter
